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My Store has been terminated We have terminated My Store due to activity that is not, or that we suspect is not, a legitimate commerce practice. This type of activity damages consumer trust and is a violation of Shopify's Terms of Service. As a result, we will no longer host My Store on Shopify and your account has been closed. The full amount of your store's pending payouts are typically held for 365 days by the processor. If you believe this decision was made in error, you can submit an appeal. This will initiate a review process to determine if your store can be reinstated.  Submit appeal How the appeal process works   Submit your appeal with the required documentation. We will review your appeal and may request additional information if needed. We will reach out to you via email to let you know the outcome of your appeal. Learn more about Shopify’s appeal process. Ticket ID: 18c4c9b0-e349-4c3f-a6fc-38e9a650fae6 Shopify Merchant Trust Team This email address is not monitored. For help, visit the Shopify Help Center.

151 O'Connor Street, Ground floor, Ottawa, ON, K2P 2L8